FAQ

What kind of products do you work with?
We work with most products made from metal, plastic, wood, stone, ceramic and glass, in addition to clothing and apparel.

Do you have a catalog of the products you source available?
We do not maintain a catalog in printed form of the products we have worked with, or provide a list of the thousands of manufacturers. In addition, we have sourced products for some of our customers that are proprietary and/or patented and they do not want their sources made public knowledge.

Do you work with companies outside the U.S.?
Yes, we have worked with companies all over the world.

How long have you been in business?
Established in 2006. See our About Us page for more on our company.

How long does it take to get a quote?
On average, about 2-3 business days after all parties involved with the process of manufacturing receive all information on your product.

Do you have a minimum order amount?
The minimum order value we may accept is $10,000.00. This varies from factory to factory according to setup costs and production run requirements. Economically order based on Container load.

Can you provide our products with custom packaging?
Yes. As per your specifications and packing material.

Once I place my order how long will it take before I receive the shipment?
On average, for the first production run of a new product, the manufacturers will need 10 – 15 days to make any molds or fixtures and provide a sample for approval. After sample approval, it can take another 15-45 days to make the production run, depending on the complexity of the product and order quantity.

Sea and inland freight transit time can range from 4-6 weeks. For example, it takes about 2-1/2 weeks for a ship to go from a seaport in China to the port of Los Angeles. Customs clearance and unloading can take another 3-4 days, and then the shipment will be trucked to your door. If you were in Denver it would take approximately 30 days to go from China to your door.

For repeat orders or for items the factory is already making, it will take less time as the tooling is already made. The manufacturers in China can start making your parts as soon as their production schedule allows.

How does the shipping process work?
We will take care of all the necessary shipping process and documentation.

Can We Copy an Existing Product, and What About Patent Issues?
Yes, we can send an existing product that is NOT PATENT OR TRADEMARK to manufacturer to be duplicated, but the responsibility of insuring there are no patent or trademark infringement issues lies 100 percent with you – we do not perform patent or trademark searches. We will not knowingly quote or source any product that would infringe on a current patent or trademark.

What protection do we have against someone copying our product?
Our customers often request that we sign a license/exclusive contract or non-disclosure agreement (these are provided by the customer or the customer’s attorney) whereby we agree not to sell or disclose the customer’s product line to others. We have no problem doing this. Upon request, we also add exclusive clauses or license agreements in with our negotiations with the manufacturers.

In the U.S., Canada, and all other developed countries, realize that patents and trademarks are your only true legal protection. Without a patent or trademark any company – American or foreign – can legally copy and sell your product.

Do you sign non-disclosure agreements with your customers?
Yes, upon request we sign non-disclosure agreements. We do not provide them – these are provided by the customer or the customer’s attorney.

What are the total costs involved in importing?
MZA Trading, LLC., will quote you the delivered price to your warehouse all inclusive.

We will take care off all of the following:

  1. Customs duty. This is your country’s tax on imported product. In the U.S. customer duties range between 1% and 30+%, depending on the product class. The average is probably around 5%. We will let you know the duty rate for your product.
  2. Customs broker fees. Clearing and forwarding in USA
  3. Inland freight from the port of entry to your door.
  4. Document Destination charges (also known as DDC). This is the port of entry’s handling charge and it varies from port to port.
  5. Bond fee. This is required by US Customs to back up payment for the duty tax. Bond fees are set by the dollar value of the shipment.

Do I need a customs broker, and where can I find one?
No, MZA Trading, LLC will take care of all the process in both manufacturer country and USA.

I’m an inventor and/or I have an idea for a new product. How do I get started?
MZA Trading, LLC receives many inquiries from persons or inventors who have an idea for a product. Our Product Development page shows the process from start to finish; we can help you from concept to production.

Do we need contact MZA Trading, LLC., every time we place an order?
Yes, all orders are placed through us.